Privacy Policy

Cybin is a marketing platform operated by Handeeman LLC ("we"). It runs email, text message and social messaging for the brands we operate, including High Carb Hannah, Plant and Slow Yourself Down. This policy explains what we collect, why, and how to have it removed.

What we collect

• Contact details you give a brand: name, email address and, if you opt in to texts, phone number.
• Your choices: which messages you agreed to receive, and when, including email, text and direct-message consent.
• Activity a brand sends us: sign-ups, purchases, and whether you opened or clicked a message.
• From Instagram and Facebook, when you interact with a brand's account there: your platform user ID, your public name, the comments you leave on the brand's posts, and messages you exchange with the brand.
• For ad measurement, when a brand's website sends it: browser and click identifiers, IP address and browser type.

How we use it

• To send you the messages you asked for, and to reply to messages you send a brand.
• To keep one record per person, so a comment, a direct message and an email address you share become one contact rather than three.
• To measure and improve a brand's advertising. Purchases and sign-ups may be shared with Meta in hashed (unreadable) form so ads reach people likely to be interested.
• To honour unsubscribes, stop requests and bounces, so we never message you after you opt out.

We do not sell your personal information.

Who we share it with

Only the service providers that run Cybin on our behalf: Amazon Web Services (email delivery), Twilio (text messages), Supabase (database), Vercel (hosting), Anthropic (AI writing assistance) and Meta (Instagram and Facebook messaging, and ad measurement). Each processes data only to provide its service to us.

How long we keep it

For as long as you are a contact of the brand, or until you ask us to delete it. If you unsubscribe we keep your address on a do-not-contact list, so that we can keep honouring the request.

Your choices

• Every marketing email has an unsubscribe link. Reply STOP to any text to stop texts.
• To see, correct or delete what we hold about you, email hello@cybin.app. You can also follow our data deletion instructions.

Contact

Handeeman LLC, operator of Cybin. Email hello@cybin.app.